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The Plight of the Average User

Over the course of the last four years of doing Ask Leo! I've also learned a lot about computer and technology myself. The old adage about learning something by teaching it is very, very true.

But I've also learned a think or two about you, the people trying to use computers, too.

And these are things I wish a lot more people would realize and understand. People from the executives at my former employer, to some of the people that comment on my answers.

The "average computer user" is not who you think.

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