Over the course of the last four years of doing Ask Leo! I've also learned a lot about
computer and technology myself. The old adage about learning something
by teaching it is very, very true.
But I've also learned a think or two about you, the people trying to
use computers, too.
And these are things I wish a lot more people would realize and
understand. People from the executives at my former employer, to some
of the people that comment on my answers.
The "average computer user" is not who you think.
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The Plight of the Average User
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Source: The Plight of the Average User