by Stoney deGeyter
In the last installment of this series on Destination Search Engine Marketing we discussed a few things that you can do to build a site that truly deserves to be ranked well in the search engines. Starting next week I'll discuss each of the seven specific building blocks in building a Destination Website, but before we jump to that let's look at what it means to actually employ a Destination SEM Campaign.
Marketing a Destination Website is really not that much different from marketing any other kind of site. We look to the same effective strategies that are employed time and time again by the most successful websites:
- Strong on- and off-page SEO that thinks beyond search engine rankings
- Excellent content that delivers on-page customer performance and persuades visitors to take action (conversions)
- Exceptional offline marketing efforts that merge seamlessly with the online efforts
- Superb business management and customer satisfaction that goes well beyond the sale
The difference between a Destination Website and any other is that all of the strategies above must be used together and you have to be at the top of your game with each one. Too often businesses focus on only one or two of these areas simply looking for a quick boost in traffic or sales. These boosts are often effective, but are also just as often very short-lived.
Once you get all four of these areas working together you don't just get a boost in traffic or sales, but you get a website that functions like a well-tuned machine. Each piece of the campaign does it's job but also helps the other parts do theirs. Your website effectively becomes more than the sum of its parts.
But there is still one more essential component to building a destination website. It's what we discussed in the previous installment. With all the marketing elements in place and working together, you still need to provide something unique, interesting, compelling and valuable. You have to give your visitors something that they cannot find anywhere else.
Driving traffic doesn't create customers
Most site's rely on marketing alone to increase traffic. Marketing drives traffic and traffic is really nothing more than more eyeballs on the site. The site still has to do it's job in selling the product or service you offer. And it has to do it effectively if you want to be profitable. Building a Destination Website rockets you beyond the competition in several key areas.
Why does building a Destination Website do?
Drives traffic: The marketing components work together to drive traffic to the website. Whether its from SEO, PPC, magazine ads, radio, TV or whatever avenues you choose, they all work together to drive traffic that has an expectation of what they will find on the website.
Improves conversion: Because you're focused on the customer's wants, needs and desires--not just on building traffic--this translates in more satisfied site visitors that are more easily persuaded to take the action you wish for them to take.
Repeat customers: Not every customer is a loyal customer, some just always like to hunt for the best deal. But many are more than happy to return time and time again to a place they are comfortable with. They might still shop around, but ultimately they'll return to familiar ground where they've established a good experience.
Builds loyalty: True destination websites go beyond getting repeat customer and actually build a loyal customer base. These are customers that wouldn't think of going anywhere else. You become the default destination first and foremost.
Makes your site sticky: It's nice to have customers come back time and time again, but when your site is sticky, it becomes more of a magnet. Your audience finds it hard to pull away and are often returning far more often than even they would expect.
Creates word of mouth: When your website is truly exceptional, you get more than repeat and loyal customers. You get brand evangelists who go out of their way to tell others about you. This can be in the form of conversion, blogs, reviewed, etc. Good word of mouth can be an excellent source of new business.
Improves ROI: Once you have your Destination Website doing most of the work for you, you'll find that your return on investment improving significantly. That's not to say it's not a lot of work to maintain a Destination Website, but each effort creates a more powerful than the effort going in. This reaps exponential rewards.
With this understanding of what destination marketing is and why you want to build one, over the next several posts I'll discuss the seven building blocks of a Destination Website. This will revisit some of the things we discussed briefly in the first parts of this series but will also provide even more detailed information on how to creating a website that becomes a Destination for your industry.
Read more about Destination Search Engine Marketing:
Part I: Do you Deserve Top Search Rankings?
Part II: What Would Sudden Exposure Get You?
Part III: Standing Out in a Sea of Thousands
Part IV: It's Not Just Marketing as Usual
Free White Paper: How to Optimize for Google
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Source: Destination Search Engine Marketing, Part IV: It's Not Just Marketing as Usual
